Postage and Delivery

Standard Delivery UK
All UK orders include Second Class, Royal Mail delivery, with the option to upgrade to First Class at the Checkout.

Please note however, that we can only guarantee despatch times, occasionally delivery times may be longer due to postal strikes or circumstances beyond our control.
Royal Mail first class is not a guaranteed service.

What Will it Cost?
Most of our products already included delivery charges for the UK, so there are no nasty surprises at the Checkout stage.
All charges and savings will be clearly displayed on “order confirmation” page prior to entering your credit card details.

We deliver to any BFPO address. Just type BFPO instead of a postcode.
All BFPO orders will be sent by First Class mail

Overseas Orders

When you select your Delivery Country at the checkout, you will be given a choice of either ‘International Standard’ delivery service or ‘International Tracked & Signed’ (which costs an additional £5 regardless of weight).

We highly recommend the ‘International Tracked & Signed’ service for our overseas customers, as we cannot replace orders that go astray in transit using ‘International Standard’ service.

Last Despatch Time
Under normal circumstances,orders received up to 4.00pm will be processed and despatched the same day.
Orders received after this time will be processed and despatched the following working day.

Bank/Public Holidays
Please remember to add on a day to your expected delivery time during Bank Holiday periods as we will be closed.
For example, orders received on a Bank Holiday Monday will not be processed and despatched until the Tuesday of the same week.

Out of Stock Orders
It is very rare that we are out of stock, however, if this should arise we will notify you by email.
Any items on your order that are out of stock will be sent by Royal Mail under separate cover as soon as they are back in stock.

Damaged Goods
Orders leave us in perfect condition, however in the unlikely event that your order is received damaged please Contact Us

For any other questions concerning postage or delivery please contact us

Tel: 0207 229 7775

Fax: 0207 460 3105


Facts of Lice

Questions about NItty Gritty products

How to get a prescription